Refund policy

Returns & Refunds Policy

Van!ty Store

Last updated: January 19, 2026

Thank you for shopping with Van!ty Store. Please review our Returns & Refunds Policy carefully before placing an order.


All Sales Final

Due to the nature of our products and limited production runs, all sales are final unless otherwise stated on the product page.

We do not accept returns or exchanges for reasons including but not limited to:

  • Incorrect size selection

  • Change of mind

  • Personal preference

Please review product descriptions, sizing charts, and images carefully before purchasing.


Pre-Orders

All pre-order purchases are final sale.

By placing a pre-order, you acknowledge that:

  • Items are made-to-order or produced in limited quantities

  • Production and shipping timelines are estimates

  • Refunds are not available once production has begun


Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of delivery at info@vanitystore.co with:

  • Your order number

  • Clear photos of the issue

  • A brief description of the problem

If the issue is confirmed, we will offer a replacement or store credit at our discretion.


Incorrect Items

If you receive the wrong item, please contact us within 7 days of delivery. We will work with you to resolve the issue promptly.


Refund Processing

Approved refunds (if applicable) will be issued to the original form of payment. Processing times may vary depending on your financial institution.


Shipping Costs

Shipping costs are non-refundable unless the return is due to an error on our part.


Chargebacks & Disputes

Customers are encouraged to contact Van!ty Store directly before initiating a chargeback or dispute. Unauthorized chargebacks may result in the denial of future purchases.


Contact Us

For all returns or refund inquiries, please contact:

Email: info@vanitystore.co
Business Name: Vanity Store