Refund policy
Returns & Refunds Policy
Van!ty Store
Last updated: January 19, 2026
Thank you for shopping with Van!ty Store. Please review our Returns & Refunds Policy carefully before placing an order.
All Sales Final
Due to the nature of our products and limited production runs, all sales are final unless otherwise stated on the product page.
We do not accept returns or exchanges for reasons including but not limited to:
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Incorrect size selection
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Change of mind
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Personal preference
Please review product descriptions, sizing charts, and images carefully before purchasing.
Pre-Orders
All pre-order purchases are final sale.
By placing a pre-order, you acknowledge that:
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Items are made-to-order or produced in limited quantities
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Production and shipping timelines are estimates
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Refunds are not available once production has begun
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery at info@vanitystore.co with:
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Your order number
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Clear photos of the issue
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A brief description of the problem
If the issue is confirmed, we will offer a replacement or store credit at our discretion.
Incorrect Items
If you receive the wrong item, please contact us within 7 days of delivery. We will work with you to resolve the issue promptly.
Refund Processing
Approved refunds (if applicable) will be issued to the original form of payment. Processing times may vary depending on your financial institution.
Shipping Costs
Shipping costs are non-refundable unless the return is due to an error on our part.
Chargebacks & Disputes
Customers are encouraged to contact Van!ty Store directly before initiating a chargeback or dispute. Unauthorized chargebacks may result in the denial of future purchases.
Contact Us
For all returns or refund inquiries, please contact:
Email: info@vanitystore.co
Business Name: Vanity Store